Lucky 67 Terms and Conditions

Lucky 67 accepts deposits in Pakistani Rupees (PKR) through the following payment methods: JazzCash, Easypaisa, Raast instant bank transfer, standard bank transfer, debit and credit cards, and supported mobile wallets. All deposits are credited to your account balance in PKR with no currency conversion or hidden processing fees applied by Lucky 67.

Minimum and maximum deposit limits apply depending on the payment method selected. These limits are displayed clearly within your account cashier at the time of deposit. Lucky 67 reserves the right to adjust deposit limits at any time, including for individual accounts, in line with responsible gaming principles or platform risk management requirements.

All funds deposited to Lucky 67 must originate from a payment method registered in your own name. Deposits from third-party payment sources are not permitted and may result in the funds being returned and your account being reviewed. This requirement applies equally to JazzCash and Easypaisa mobile wallets, bank transfers and card payments.

• JazzCash and Easypaisa deposits typically clear within a few minutes of completion.
• Raast instant transfers are processed in near real-time on eligible bank accounts.
• Standard bank transfers may take one to three business days to reflect in your account balance.
• Card deposits are subject to standard card processing timelines and may require 3D Secure authentication.

Lucky 67 does not store full card details on its servers. All card transactions are processed through secure third-party payment processors. If a deposit is declined, please check with your payment provider before retrying, as repeated failed attempts may trigger additional security checks on your payment account.

You may request a withdrawal of your available real-money balance at any time through the cashier section of your Lucky 67 account. Withdrawals are processed to the same payment method used for your most recent deposit wherever possible, as part of standard anti-money-laundering (AML) practice.

Before your first withdrawal is processed, Lucky 67 will complete identity verification. You will be required to submit a valid government-issued photo ID and confirmation of your registered payment method. This is a one-time process in most cases. Providing accurate documents promptly will avoid any delays to your withdrawal.

Withdrawal processing times depend on the method selected:

• JazzCash / Easypaisa: Typically processed within 24 hours of approval.
• Raast: Typically processed within 24 hours once verification is complete.
• Bank Transfer: One to five business days depending on the receiving bank.
• Cards: Three to seven business days depending on the card issuer.

Minimum withdrawal amounts apply and are displayed within the cashier. Lucky 67 does not impose withdrawal fees on standard requests. Expedited withdrawal processing may be available to VIP programme members as a tier benefit.

Lucky 67 reserves the right to delay or withhold a withdrawal if there are reasonable grounds to suspect fraudulent activity, if identity verification is outstanding, or if the account is under active investigation. In such cases, Lucky 67 will communicate the reason for any delay to the account holder via registered contact details.

Lucky 67 offers a range of bonuses and promotional offers from time to time, including welcome bonuses, deposit match bonuses, free spins, cashback offers, reload bonuses and VIP programme rewards. Each offer is governed by its own specific terms, including wagering requirements, eligible games, minimum deposit amounts and expiry periods. These specific terms are published alongside each individual offer on the Promotions page.

General bonus rules that apply across all Lucky 67 promotions include:

• Bonuses are available to players who have completed registration and identity verification on Lucky 67.
• Each bonus offer is limited to one claim per player, per household and per device unless otherwise stated.
• Wagering requirements must be completed within the stated timeframe. Incomplete wagering requirements will result in the bonus balance being voided on expiry.
• Lucky 67 reserves the right to withdraw a bonus offer at any time prior to it being claimed.
• Bonus funds are credited in addition to your real-money balance and are used only after real-money funds have been depleted during gameplay, unless stated otherwise for a specific offer.
• Attempting to withdraw a bonus balance before wagering requirements are met will result in the bonus being forfeited.
• Lucky 67 may apply maximum bet limits when playing with an active bonus. Placing bets above the stated maximum during a bonus may result in the bonus being voided. Specific limits are stated in each promotion's terms.

The Lucky 67 VIP programme operates on an automatic tier-tracking basis. Your activity across all game categories — slots, live casino, sports betting, bingo and crash games — contributes to your tier progress. Higher tiers unlock personalised bonus offers, faster withdrawal processing and dedicated support access. VIP tier status is reviewed periodically and may change in line with account activity levels.

All games available on Lucky 67, including slots, live casino table games, bingo and crash games, are governed by their individual game rules as presented within the game interface. In the event of any conflict between general platform terms and specific in-game rules, the in-game rules apply for matters relating to gameplay mechanics and payout calculations.

For sports betting — including cricket, Pakistan Super League (PSL) fixtures, T20 internationals, football and esports markets — the following general rules apply:

• Bets are accepted at the odds displayed at the time of placement. Once a bet is confirmed, the odds cannot be changed.
• Lucky 67 reserves the right to void bets placed on markets affected by proven technical errors in odds pricing.
• In-play betting markets may be suspended at any time during a live event. Bets already accepted before suspension remain valid.
• Abandoned or postponed events: bets on events that do not start within a specified timeframe will be voided and stakes returned unless stated otherwise in the market's specific rules.
• Maximum bet limits apply on certain markets and are displayed at the time of bet placement.
• Lucky 67 reserves the right to limit bet sizes for individual accounts where irregular betting patterns are identified.

Results for all games and sporting events are final once officially confirmed. Disputes regarding game outcomes must be raised with Lucky 67 support within seven days of the outcome being settled. Disputes raised after this period will not be considered.

Lucky 67 is committed to providing a fair and secure gaming environment for all players. The following conduct is strictly prohibited on the platform:

• Use of automated software, bots, scripts or any other tool designed to give an unfair advantage in games or betting markets.
• Collusion with other players to manipulate game outcomes or exploit bonus conditions.
• Deliberate exploitation of software errors, glitches or pricing mistakes. Any winnings derived from a demonstrable software error may be voided.
• Opening multiple accounts for the purpose of claiming bonuses more than once.
• Providing false information during registration or verification processes.
• Using the platform for any purpose other than personal entertainment, including attempting to use Lucky 67 as a money transfer or currency exchange mechanism.
• Any form of fraudulent payment activity, including chargebacks without a valid basis.

Lucky 67 uses automated monitoring tools to detect irregular activity patterns. Where prohibited conduct is identified, the platform reserves the right to immediately suspend the account, void affected transactions and withhold funds pending investigation. Serious cases may be referred to the relevant financial institutions.

Lucky 67 believes that online gaming should be an enjoyable form of adult entertainment, not a source of financial stress or personal harm. The platform provides the following responsible gaming tools, all accessible directly through your account settings:

• Deposit limits: Set daily, weekly or monthly maximum deposit amounts. Once set, limits take effect immediately. Requests to increase limits are subject to a cooling-off period before they become active.
• Session time reminders: Set alerts to notify you when you have been playing for a defined period, helping you stay aware of time spent on the platform.
• Self-exclusion: Exclude yourself from the platform for a defined period of your choosing. Self-exclusion takes effect immediately and cannot be reversed during the chosen period.

These tools are accessible at any time without needing to contact the support team. They are designed for players who want to manage their own gaming activity — Lucky 67 encourages all players to use them proactively, not just reactively.

If you feel that your gaming is becoming a problem, or if you are gambling to recover previous losses, please use the self-exclusion tool immediately and seek support from a qualified professional. Lucky 67 does not endorse or encourage problem gambling and does not use marketing tactics designed to exploit vulnerable players.

Lucky 67 reserves the right to suspend or close any account at any time without prior notice if there are reasonable grounds to believe that:

• These Terms and Conditions have been breached by the account holder.
• The account has been used for fraudulent, unlawful or abusive activity.
• Identity verification documents provided are false, forged or do not match account information.
• The account holder is under 18 years of age.
• The account is a duplicate of another existing account.

In cases where an account is suspended or closed for a breach of these Terms, Lucky 67 reserves the right to void bonus balances and withhold funds pending investigation. Real-money funds that were deposited legitimately and are not subject to active investigation will be returned to the verified payment method on record following completion of the review.

You may also close your own Lucky 67 account at any time by contacting the support team. Any real-money balance remaining at the time of voluntary closure will be processed for withdrawal to your registered payment method, subject to standard verification requirements being met.

Lucky 67 collects and processes personal data in connection with the operation of the platform and provision of gaming services. This includes registration information, transaction records, game activity and communication history. The collection, use, storage and protection of this data is governed by the Lucky 67 Privacy Policy, which forms part of the overall agreement between you and the platform.

By registering on Lucky 67, you consent to the collection and processing of your personal data as described in the Privacy Policy. Lucky 67 does not sell personal data to third parties for marketing purposes. Data may be shared with payment processors, identity verification partners and other service providers strictly as required to operate the platform and process transactions.

For full details on data handling, your rights regarding your personal information and how to make a data request, please read the Lucky 67 Privacy Policy.

Lucky 67 provides its platform on an "as is" and "as available" basis. While the platform makes reasonable efforts to ensure continuous availability and accurate game outcomes, it does not guarantee uninterrupted access or error-free operation at all times.

Lucky 67 will not be liable for losses arising from:

• Interruptions to platform access caused by scheduled or emergency maintenance.
• Network connectivity issues on the player's side.
• Delays in deposit or withdrawal processing caused by third-party payment providers.
• Losses resulting from a player's decision to continue gaming after a software error has been identified and reported.
• Unauthorised account access resulting from the player's failure to maintain the security of their login credentials.

Nothing in these Terms limits Lucky 67's liability for matters where limitation is not permitted under applicable law, including fraud or wilful misconduct by the platform itself. In all other cases, Lucky 67's total liability to any individual player in connection with any single incident shall not exceed the total amount deposited by that player in the 30 days preceding the incident.

Lucky 67 reserves the right to amend these Terms and Conditions at any time. When material changes are made, the platform will publish the updated Terms on this page with a revised "last updated" date. Where changes are significant, Lucky 67 may also notify registered players via email or account notification.

It is your responsibility to review the Terms periodically. Continued use of Lucky 67 following the publication of updated Terms constitutes your acceptance of the changes. If you do not agree with updated Terms, you should stop using the platform and may request account closure by contacting support.

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or make a complaint regarding your Lucky 67 account, please contact the support team. The support team is available 24 hours a day, 7 days a week.

You can reach Lucky 67 support via live chat through your account dashboard, or by emailing the support team. All formal complaints must be submitted in writing to be considered for investigation. Lucky 67 aims to acknowledge all complaints within 24 hours and resolve them within 10 business days.

For concerns related to responsible gaming, account self-exclusion or deposit limit adjustments, please use the tools available directly in your account settings or contact support for immediate assistance.